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Testimonials

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Reviews from Landlords

  • Thank you to the team at Property Management HQ for your dedication to service and your professionalism.  PMHQ are currently managing three of our investment properties. We have had complete faith in their dealing with us and our tenants. They have always had a clear and honest communication with us. Any queries and issues have been dealt with quickly and professionally. 

    It has been a pleasure to work closely with the team of PMHQ and I would recommend them to anyone starting out on the investment property journey. Their guidance and patience with us has been exceptional.  David and Fiona Wilson

  • Kelley Seaton from PMHQ is exceptional. She is by far the best Property Manager we have ever experienced. She is extremely professional and efficient. She has a high standard and this is reflected easily in her service. She responds promptly to any concerns, matters and it is evident that she aims for both a satisified landlord and tenant.

    We are constantly impressed and appreciative that she manages our investment properties. We have absolutely no hesitation in recommending Kelley Seaton and her team from PMHQ.  Scott & Yvette Morris

  • My wife and I have been property investors for over 11 years, during this time we have had dealings with ten different property managers, all with varying levels of commitment to their profession.

    We have recently been introduced to Property Management HQ and Director of that company, Kelley Seaton. Never in 11 years have we received such prompt and courteous attention, Kelley's professionalism, integrity and knowledge of the property management industry is second to none, it is a refreshing change for us to have complete confidence in our property manager and we would highly recommend Property Management HQ and Kelley Seaton to any property investor looking for a premium level of care in the property management field.  Sincerely, Graeme and Jill Ritchie

  • Property Management HQ Director Kelley-Ann Seaton, surprised my wife & myself with her professionalism, attention to detail and comprehensive proactive management of our investment property.

    Even prior to occupancy, Kelley had secured numerous prospective tenants for our consideration. Her in depth checking/scrutiny of applicants was highly impressive and certainly gave us confidence that she was a part of our Investment Management Team.

    Kelley proved to us that the management fees were a small contribution to the piece of mind we received by choosing a fully committed property manager who cares. Regards, Glen & Sarah Scholes

  • I would like to thank Haley from Property Management HQ, as this is our first time owning an investment property, and she has been more than happy to answer any questions I've had and has always returned my calls promptly. I would highly recommend the services of Property Management HQ. Thanks and Regards, Linda Kelly

  • PMHQ currently manage two properties for us in an area close to Maitland which is presently experiencing significant growth in rental properties. I am very pleased with the way in which PMHQ strive to secure good tenants in as short a time as possible and how they clearly work towards keeping both the tenants and the landlords happy. PMHQ communicate any issues to us in a timely and effective manner, and they have been very proactive in helping us with a building defect issue in one of our properties. While the rent for both properties is a little lower than initial expectations due to the growth in available rental properties, I am confident that PMHQ have managed to obtain the best rent possible and done what they could to retain the tenants. Overall, I am very pleased with PMHQ and the service they provide.   Brett & Colleen Dennett

     

  • Karlene has been fantastic, in her advice, recommendations and prompt resolution of maintenance problems, sorting out issues that our previous property manager had not been able to in weeks.  It is definitely a pleasure to be able to recommend Karlene, and Property Management HQ, for their wonderfully professional and friendly property management services. It is a huge relief to know that our property and tenants are now being well looked after.  ​Bev and David Fillmore

  • After Kim and I had successfully raised our children it was time for us to start concentrating on building a 'nest egg' to allow us to enjoy our retirement. As I had no intentions of becoming a 'landlord' and we had no idea on how to manage an investment property, we needed to obtain the serivces of a reputable Property Manager.

    I was introduced to Kelley from PMHQ, I felt at ease talking to her, and after this meeting had the confidence that this very thorough, knowledgeable, professional woman had what it takes to manage our investment property.  We have now purchased another 3 investment properties, and without hesitation, Kelley and the team at PMHQ have been contracted to manage these as well.

    Kelley and her team manage our properties with such professionalism, that Kim and I can sleep at night, knowing they are looking after our interests. We have, and would not hesitate in the future, to recommend PMHQ to anyone that requires an honest Property Manager.  Regards Peter & Kim Kane

  • I have seen Property Management HQ in action from both, as a prospective tenant and as a Landlord. In both instances I was impressed with the presence of PMHQ assisting in all aspects of the rental property management.  PMHQ abilities to the tenant and to the landlord in property management, represents a fine investment in it's own right.  John Napier, Dhajon Pty Ltd

  • A universal complaint I have found over the years with property managers is a lack of, or slow communication with owners.  From the 'get go' it has been PMHQ's stand out asset. They respond to my concerns very quickly with information and assistance, and not just fob you off.  Love it. Thank you. Aaron & Melanie Pole 

  • I am always informed. They manage everything and look after my property well.  You are getting a good service with Property Management HQ.  I think they are very genuine in their commitment to look after your property.  Regards, Tony Hebbard

Reviews from tenants

  • My partner and I have rented through Property Management HQ for over 2 yrs, our property manager Karlene has been to say the least outstanding, nothing is ever too much and the enthusiasm she shows each and every time we have dealt with her is amazing. I would recommend Karlene and Property Management HQ to any potential tenants or landlords looking for someone to look after their every need. Jade Lees

  • We never thought we would rent again, and with our house fire we were left in this position. We just wanted you to know that we were very impressed with your service while we were dealing with you (Kelley) and Karlene. You are both very professional and courteous and we appreciated your quick response to our issues. It was a very pleasant leasing experience for us. Thank you and regards, Robin & Ken

  • I am a tenant in a property managed by PMHQ and am extremely happy with the service provided.  In all my dealings with Kelley, she has acted with integrity and care towards myself as the tenant, and also in regards to the landlord of the property. I have found that Kelley is always available to deal with any issues immediately –  Very impressive Property Management. Thank you! Karen Wetzler