My partner and I have rented through Property Management HQ for over 2 yrs, our property manager Karlene has been to say the least outstanding, nothing is ever too much and the enthusiasm she shows each and every time we have dealt with her is amazing. I would recommend Karlene and Property Management HQ to any potential tenants or landlords looking for someone to look after their every need. Jade Lees
Director / Owner / Licensee / Asset Manager
1800 452 052
0400 454 531
This year, Kelley celebrates 23 years of experience in Real Estate Property Management. She is a Licensed Real Estate Agent, and opened her own business "Property Management HQ" in May 2009. This year PMHQ celebrates 8 years in business.
Kelley has worked through different roles in her real estate career commencing in 1994 as a receptionist for a franchise office on the Central Coast, and venturing into specialist property management earning herself an excellent reputation as a firm but favourable Real Estate Agency Owner and Senior Property Manager, with both investors and tenants alike.
During her career, Kelley has received national awards and recognition for her expertise and knowledge in the industy. Prior to PMHQ she had managed large leasing departments consisting of several portfolio managers, leasing consultants and senior asset managers. These offices were at the top of their field in Property Management services in the NSW Central Coast region. Kelley has a vast understanding of Property Purchases & Sales, in particular the purchase of brand new homes and off the plan properties, from her experience working with 'Prowealth Investments'.
Kelley and her husband Doug are also investors too. They have purchased investment properties and they continue to grow their own property portfolio, so she clearly understands your position and shares your views as a Property Investor, knowing what you want and delivering that to you, along with her team.
Kelley further develops her learning by regularly attending training and events to advance her career and knowledge of the industry. This also ensures that she keeps up with the latest market trends and current legislation requirements. Kelley is a very successful Real Estate Agent, Business Owner & Licensee; and she also continues to practice as a Full Time Property Manager, mixing all of these together is one the greatest and challenging roles ever imaginable, but Kelley love challenges! As well as the above, Kelley controls Trust Accounting, Compliance and New Business.
Outside of the office Kelley (& her husband Doug) enjoy spending time with their 2 sons, 13 year old Joshua and 5 year old Mason. When free time permits, they do enjoy the great outdoors, whether camping or four wheel driving. Kelley cannot resist dining out at a good restaurant with great food and great company.
ACHIEVEMENTS & AWARDS:
In 2013, Kelley has was awarded a regular spot with Residential Property Manager Online and has featured in the Residential Property Manager Magazine.
In 2014, Kelley shared her experience & knowledge with other Real Estate Agents and Property Managers from around Australia by Presenting her own session as a Conference Speaker at the Leading Property Managers of Australia (LPMA) 2014 National Conference which was held on the Gold Coast.
In 2016, our team were announced as a "Finalists" (top 5 in Australia) for "Excellence in Customer Service" with Leading Property Managers of Australia (LPMA). What an amazing achievement to be awarded for outstanding service to our customers. Kelley said "she is always very proud of our efforts & consistent commitment to our clients here at Property Management HQ".
In 2016, PMHQ were also privledged to take part in Elite Agent PM Transform Team, being selected as 1 of only 4 offices Australia wide, which involved intense training and personal coaching by the best of the best in the Property Management Industry.