We never thought we would rent again, and with our house fire we were left in this position. We just wanted you to know that we were very impressed with your service while we were dealing with you (Kelley) and Karlene. You are both very professional and courteous and we appreciated your quick response to our issues. It was a very pleasant leasing experience for us. Thank you and regards, Robin & Ken
Asset & New Business Manager
1800 452 052
0488 554 551
Haley commenced working with PMHQ in July 2010, and this started her career in Real Estate Property Management. She is a vibrant, happy & helpful member of our team. She is a ''People Person'' and has a personality that is that is perfect for the Property Management Industry.
She holds a Certificate of Registration and has commenced studying for her full Real Estate Agents Licence. She enjoys the challenges and rewards the property investment industry brings. Haley is fluently trained in all aspects of Property Management and is a very knowledgeable person with a wonderfully ranged skillset required for her role within our business. She strives to always continue and undergo training in whenever possible, and is up to date with all legislation requirements for her position within our team.
In 2010, Haley''s role within the team included Customer & Client Support, dealing with both tenants and landlords and assisting the team wherever possible, she also assisted in conducting Routine Property Inspections. She was a very strong support and our ''administration whiz'', processing tenancy application forms, TICA default database checks and general office administration which is very important to the everyday running of our business.
In 2013, Haley was promoted to our Central Coast Property Manager, and handles every aspect of property management, from the commencement of a tenancy to the finalisation of a tenancy, and absolutely everything in between. In 2014, Haley undertook Trust Account Management training and fully understands and operates all functions of the trust accounting processes from receipting rent, completing bank reconciliations, water invoicing to tenants and paying Investor client invoices.
In 2016, Haley is focusing on New Business and continuing to build solid relationships with all of our customers. She really knows her job very well and never fails to push herself to the best of her ability every single day.
During Haley''s spare time away from the office, she is married to Shane and together they have 3 children, 15 yr old Bella & 11 yr old Jasper and a 5 year old Lilah. Haley enjoys dancing, netball and spending quality time with her family and friends.
In April 2014 and April 2016, Haley was announced as a "Finalist" (top 5 in Australia) for Excellence in Corporate Support with LPMA (Leading Property Managers of Australia). To be selected once is a great achievement in itself, but to be acknowledged twice as one of the best in her field within the Real Estate Industry is a rather large acomplishment, and a testament to her knowledge and ability in the Real Estate Industry. Haley is a very valuable asset to our team at PMHQ. Well Done Haley.
In 2016, our team were announced as a "Finalists" (top 5 in Australia) for "Excellence in Customer Service" with Leading Property Managers of Australia (LPMA) & our team were also privledged to take part in Elite Agent PM Transform Team, being selected as 1 of only 4 offices Australia wide, which involved intense training and personal coaching by the best of the best in the Property Management Industry.